Got Questions? We Have Answers...
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How long will it take to complete my order?
I handcraft each of my items to order in my personal woodshop. Because of this, it does take me a little bit longer to get our items made and ready to ship. My current lead time for most items is 2 weeks from the date of purchase. Custom orders take a bit longer depending on the size and scale of the project.
I do my best to get each of our items made out the door as fast as I can and will ship sooner if I run ahead of schedule. -
Where do your materials come from?
Made from locally sourced lumber from Fredericksburg, Virginia and its surrounding areas. I try to select unique batches of lumber to keep on hand a lot of which is dried here at our shop. The environment is important to us so we also try to only use wood from sustainable lumber sources.
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Is my product food safe?
Most of our products are finished with a food safe finish, but some finishes are better than others. Danish oil for example, is food contact safe but we don't recommend that finish for a cutting board, nobody wants little bits of polyurethane inside their bodies do they. Thats why our cutting boards are finished with mineral oil and beeswax. If you are worried about the safety of your finish your more than welcome to contact us and we will answer and questions you may have.
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Do You Offer Refunds
Refunds are only offered if building has yet to commence. This includes but is not limited to materials deposits on custom orders. Once material for your project has been obtained this is considered the beggining stages of the building process